How long will delivery take and how much will it cost?
Nothing makes us happier than knowing that your order has been shipped safely, so that it can arrive as quickly as possible!
We strive to have the best carriers working with us to provide you with the most suited shipping options and price, this means that shipping costs can be applied depending on the country of origin and destination of your order and also the shipping method you choose (standard or express). All available options and corresponding delivery times will be presented at checkout before completing your payment.
Please bear in mind that our orders can be delivered any working day from 9h00 to 18h00, and that orders with more than one item might be delivered separately, as it may depend on where it is being sent from.
All information shared previously may change in special periods such as Black Friday, Christmas and other promotions where sale volumes are high.
We ship your items from UK using the local post courier, we always recommend you purchase the tracking number.
Delivery times are as below :
– EU: 7-15 working days* – USA/Canada: 10-20 working days* – Rest of the world: 20-45 working days* – DHL Shipping 3-7 working days*
*Please note that the above is an estimate, the parcel can take more or less time depending on the country, time of the year and many other factors. Sometimes delivery can take up to 60 days, so if you don´t receive your goods by then please do contact us and we will help you resolve the situation. * Working days are Monday to Friday only.
We require up to 3 working days to prepare and get your order ready to ship, specially if you order jewelry, fabrics and cords (not excluding other products). During the holiday seasons it get´s very busy and exclusions may apply, which means orders can take longer to prepare and ship. Deliveries can also be delayed during those holiday seasons, to which we recommend you get your goods in advance to avoid disappointment.